Contacts: travel agent CRM

Remember every client like they’re your only one.

Contacts brings each client’s trips, bookings, forms, emails, and notes into one profile, so you answer fast without digging through your inbox. You feel prepared, and clients feel remembered.

Add your first client

Voted the top CRM by travel advisors.
Voted the #1 CRM by travel advisors
Contact profiles

Their whole story, in one profile.

Trips, documents, loyalty numbers, and preferences live on one profile so your client list is always organized.

Connected email

Connect your email and manage your inbox without ever leaving Travefy.

Contact relationships

Link spouses, kids, and travel companions, so you know who travels together before you start planning.

Private notes

Leave context for yourself or your team on profiles that clients never see.

Connect your email and manage responses from client profiles.
Build any form you need within Travefy.
travefy forms

Goodbye, “Can you send that again?”

Build any form you need, and every answer fills in your client’s profile automatically. Collect it once, and it’s there for every trip after.

Credit card authorizations

Collect payment details securely, with no card numbers sent over email.

Passport collection

Clients upload their passport, and it’s stored securely.

E-signatures + Terms & Conditions

Add your T&Cs and get a signed approval, saved to the client’s profile.

What’s new?
Completed forms, new bookings, clients, and trip activity
What needs me?
Unanswered forms, unpaid invoices, and unread client messages
What’s ahead?
Upcoming trips, payment deadlines, birthdays, and passport expirations
How’s business?
Sales, expected commission, and your trips pipeline
FOLLOW-UPS THAT FOLLOW THROUGH

Make consistent follow-up part of every relationship

Set up a follow-up once, like a check-in before departure or a welcome-home note. Build tasks lists with automations so you give every client the same thoughtful follow-up, whether you serve 20 travelers or 2,000.
Set up tasks and automations from Trips and Contact workflows.
Create invoices that pull pricing from the itinerary.
invoices

Create invoices with one click

Turn any itinerary into a branded invoice, with the hotels, excursions, and deposits already listed.

Set payment schedules

Set deposits and due dates clients can review and pay from.

Flexible adjustments

Mark an item paid when a client pays early, by check, or in cash.

Custom client authorization amounts

Let clients authorize more or less than what’s currently due.

Features
Everything you need to keep your clients organized
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Contact import

Bring your client list from a spreadsheet or another system.

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Connected email

Link your email and keep client conversations with the relationship.

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Secure document storage

Keep passports, IDs, and travel documents protected.

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Trip and booking history

See past and upcoming travel on every profile.

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Smart Fields in emails

Personalize bulk sends with each client's details.

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Forms that fill in profiles

Responses update contact details automatically.

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Tasks and Automations

Move every follow-up forward without a sticky note.

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Traveler details and preferences

Save the window seat, the allergy, and the anniversary.

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Private notes

Leave context on client profiles to remember for their next trip.

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Labels

Group clients by trip type, status, or anything you like.

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Team visibility and permissions

Choose who on your team views and edits each contact.

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Compass dashboard

See client activity, key dates, and what needs you today.

Frequently asked questions

How is Travefy’s travel agent CRM different from other softwares?

Can I bring my existing clients with me?

Does Contacts work with my email?

How does Travefy protect my clients' sensitive information?

How do Forms and Contacts work together?

Less digging. More time for your clients.

Try every feature free for 10 days.