Privacy Policy

Maharajah Tours Limited operates the Maharajah Tours brand and is an on-line and retail travel agency operating in New Zealand with its registered office in Hunterville, New Zealand. Maharajah Tours undertakes to use its best endeavors to safeguard the privacy of its users. Maharajah Tours has created this privacy statement to demonstrate our firm commitment to your privacy. The following discloses the information-gathering and dissemination practices for this web site. If you have any queries concerning your personal information or any questions relating to how we use the information, please email india@xtra.co.nz.


What information do we collect?
When you register as a user or purchase any goods or services on our website we may collect the information necessary to provide the services required. Such information would at the very least include your name and an e-mail address. We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.


What do we use personal information for?
Should it be necessary to send your details to any carefully selected third parties when collecting or processing your information, we will provide you with details of these parties in advance. We will also provide you with details of any other parties who wish to provide you with information and details of products and services relevant to your interests. Any registration forms will give you the opportunity to opt out of receiving such information.


What safeguards are in place to protect the loss, misuse or alteration of your information?
All information you provide to Maharajah Tours is treated with the utmost confidentiality. Your information is stored safely on our computer systems and with physical security devices. Your online payment transactions are processed through 128 bit SSL encryption using a Comodo certificate on our secure servers.


What other information should I know about my privacy?
The Maharajah Tours site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Maharajah Tours has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from Maharajah Tours Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially when you're online. In addition to the circumstances described above, Maharajah Tours may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith or belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Maharajah Tours Ltd or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. Disclosure of member information by Maharajah Tours will be warranted but not limited to the enforcement of the Terms and Conditions when Maharajah Tours is required to do so by law and in the defence of Maharajah Tours in any action or protection of property.


E-mail messages
 If you decide you would like to receive a weekly e-mail you will receive a summary of Maharajah Tours news. It is possible that this will be sponsored by third parties so their details will appear on the e-mail. To remove yourself from this e-mail list at any time, simply click on the link provided at the bottom of the received email and follow the instructions to be removed from the database.


Information to Improve our Site
 
We also collect information automatically about your visit to our site. This information is used to help us analyse browsing preferences so that we can regularly improve our website.


Cookies
We may use cookies in components of the website to allow us to personalise our service to you. If you do not want a cookie you can always set your browser to deny it. Choice/Opt-Out. Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website. You can opt out of Google's use of cookies by visiting the Google advertising opt-out page. Alternatively to opt out of a third party vendor's use of cookies, visit the Network Advertising Initiative opt out page.

Photo and Video

When you are travelling with us on tour, as part of your experience a photo or video may be taken either by the Tour Leader or one of our partners or another passenger. Photos taken by Maharajah Tours staff or others may be used for marketing purposes without your prior knowledge. We care about your privacy so if you do not wish for your photograph to be taken at any time, or to be included in any video, please let your tour group leader or the photographer know. 

Whilst we take every precaution to protect your privacy, we are not responsible for passengers who may take your photograph or video you without our knowledge.

On some occasions, we may engage professional photographers to take and obtain photos to use in our marketing materials. We ensure that all of our customers are notified prior to travelling on our trips if a professional photographer is being engaged and you have the right to say no or opt-out of being included in any photos being taken for these purposes, including any subsequent content or images use.


Changes to this Policy 

Any material changes in the way Maharajah Tours uses personal information will be described in future versions of this Privacy Statement. is at times a challenging visitor destination and can present multiple elements of risk to travelers. Our primary focus is on collective customer health and safety and these terms and conditions are un-apologetically explicit for that purpose.

Another aspect of that risk is travel continuity and the next most important section addresses this element.

The Booking Conditions you agree to when you make your booking apply to your trip. 

Please take the time to read and understand the conditions of booking set out below prior to booking a trip with us. We strongly recommend that you also read the Essential Trip Information relating to your trip prior to booking to ensure that you understand the itinerary, style and physical demands of the trip you are undertaking.